Clinic Returns Policy

CLINIC RETURNS POLICY

RETURNS AND EXCHANGES

ALL PET SUPPLIES SALES ARE FINAL SALE. 

Please reach out to the clinic within 2 days to report any damaged products or manufacturer issues.

FOOD RETURNS

Pet prescription diets from Purina Veterinary Diets, Hills Pet Nutrition, or Royal Canin are offered a full money-back guarantee. If you are unsatisfied, or your pet does not like the taste of it, the above companies will refund your purchase through the vet clinic it was purchased from.

To be eligible for a refund, the food must not be expired and must be in its original packaging.

For other pet food returns from a brand not listed above, they will be final sale as per our pet suppliers return policy.

All inquiries regarding returns and/or exchange can be directed to Park Pet Hospital (403) 328-0028.